Learn how to get started with Rezsystems. Choose your guide below, then pause the video whenever you need to try a step.
Client administrator · Front desk · Customer
Client administrator: getting started
Set up rentals, maps, pricing, taxes, staff access and arrival policies, then review your launch checklist. 4:07
Watch / download video · Read transcript
Chapter guide
- 0:00 · Start with the right workspace
- 0:22 · Follow the setup order
- 0:48 · Add the rentals you actually sell
- 1:13 · Build and check the site map
- 1:34 · Set prices before taking bookings
- 2:00 · Give staff their assigned tools
- 2:23 · Configure optional staff services
- 2:48 · Choose the arrival policy
- 3:13 · Review dynamic pricing carefully
- 3:40 · Complete a launch rehearsal
Front desk: daily workflow
Review reservations and guest records, handle stay requests, check rental readiness and complete shift handover. 3:39
Watch / download video · Read transcript
Chapter guide
- 0:00 · Begin your shift
- 0:19 · Find and review a reservation
- 0:40 · Check the booking details
- 1:05 · Create or change a booking
- 1:33 · Separate stay requests from arrivals
- 1:58 · Confirm the rental is ready
- 2:25 · Complete the arrival workflow
- 2:53 · Handle departure and handover
- 3:17 · Check your work and protect access
Customer app: plan your next stay
Create an account, add RV and pet details, request a stay and install the app on iPhone or Android. 3:34
Watch / download video · Read transcript
Chapter guide
Administrator and front desk guides use demonstration records. Use your own account to save changes. Stay requests require property confirmation.
Open property workspace · Open customer app
Quick-start guides · October 2026 · Computer-generated narration